Fill out the form below to request a refund or product coupon for products impacted by:
If you have questions about other recalls, please call 1-888-222-6036 (TTY 800-722-1322).
To receive a refund for product affected by the recall or a coupon good for future purchase, please complete this form in full with the required information. A representative from our Consumer Care Center may call you to verify your information.
If you are unable to find a replacement for your affected product, you can use the coupon to purchase any other TYLENOL®, MOTRIN®, BENADRYL® or ZYRTEC® product.
If you have more than 6 affected products, please complete a second form with the remaining products or call the Consumer Care Center at 1-888-222-6036. We understand that this may cause some inconvenience at this time and appreciate your patience. Our Consumer Care Center is available Monday-Friday 8 a.m. to 8 p.m. Eastern Time.
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